Here is a selection of frequently asked questions. If your question is not answered in this section please do not hesitate to Contact Us and a member of our customer service team will be glad to help with your query.

  • What is a private tour?

  • Will we be allocated a private guide and a chauffeur or a driver-guide?

  • Will we get out of the vehicle to sightsee and take photos or is it a drive-by?

  • What time do the tours start?

  • What are the differences between the 3 hr and 7 hr London tours?

  • Are lunch/entrance fees included?

  • Do you offer tours in other languages?

  • Are there any hidden fees?

  • Can I make a change to a confirmed booking?

  • How can I make a booking?

  • Gratuity

  • What vehicles do you use?

    Standard Fleet
    Our standard fleet on private tours consist of comfortable and modern Toyota, Ford and Volkswagon models.

    Upgraded Fleet
    Offered as part of our higher VIP service levels, our fleet of upgraded vehicles include Jaguar, Mercedes E and S Class models, as well as the latest Mercedes V Class SUVs with full leather interiors and electronic doors for larger parties. Bentley and the Rolls Royce Phantom are available at our highest Platinum Plus VIP level.

    If you require a vehicle from our upgraded fleet please state this in your enquiry request so that we may send you a quotation. See London VIP Luxury Tours

  • Lunch Bags

    In addition to the Meal Options available on tours, London Magical Tours also offers a select range of lunch bag offerings for group tours. These are highly recommended when visiting in large numbers or on layover tours, where time is limited.

    Lunch bags start from as little as £10pp depending on volume. Minimum order is 15 lunch bags. They include a large handmade chicken salad sandwich, a portion of fruits, a bottle of fresh orange juice, crisps (potato chips) and a dessert.

  • Where can I be collected from?

    Private tours include complimentary collection and return to any hotel or private accommoation in the orange zone above within central London. Complimentary collection/return is also offered from Victoria Train Station in central London.

    For guests on transit, combining a private tour with a transfer offers great savings and all private tours are also available from the London Airports (Heathrow, Gatwick and City Airports), as well as the Cruise Ports (Dover, Harwich and Southampton), as well as the Eurostar Trains from Paris and Europe at St Pancras Station.